At Factr, we pride ourselves on unparalleled support for all members. Submitting a ticket is not an ideal process for someone that needs a fast solution. That's why we prefer to have a chat with you.

Via web browser:

While using Factr, anytime you have a question you can click the chat icon in the lower-right corner.

You have access to our worldwide support team to assist you with learning the best practices, troubleshooting issues or simply tell us how you feel.

Don't feel like chatting?

Email us at and we'll help you in any way we can.

Via mobile app: 

Click the button on the top left corner of the app to open the toolbar

Then click “Support”

The chat box will appear on the app. Lastly, click “New conversation” to connect with the Factr team for support on everything Factr. 

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